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Guide to Applying for Recognition as a Victim

Application Period:
Until 16 March 2028

In exceptional circumstances, such as a prolonged stay abroad,
applications may be submitted within six months after those circumstances cease.

Eligibility

Bereaved Families

The spouse (including a de fact spouse), lineal ascendants and descendants, and siblings of a victim

Victims registered with the National Disaster
Management System (NDMS) or the National Health Insurance
Service immediately after the disaster
Participants in Emergency Rescue and Response

Persons who participated in emergency rescue and response efforts at the time of the disaster
(excluding public officials who participated in such activities as part of their official duties)

Nearby Business Owners and Workers

Persons who operated businesses or worked at business establishments near the disaster site
at the time of the disaster

Persons in Need of Recovery

Persons who suffered physical, psychological, or financial harm as a result of the disaster and
require support for their recovery

How to Apply

In Person
Visit the Government Complex Seoul in Person

Office Hours: Weekdays 09:30–17:30 (excluding lunch hours 12:00–13:00;
closed on public holidays)

Location: Visitors' Information Room, Main Building, Government Complex Seoul, 209 Sejong-daero, Jongno-gu, Seoul

Inquiries: 02-2100-4043, 4057

By Mail
Send your application to:

Damage Review Division, Support Group for Victim Relief and Remembrance of the October 29 Itaewon Disaster 1st floor, Main Building, Government Complex Seoul, 209 Sejong-daero, Jongno-gu, Seoul
(03171),

By Fax
Send by fax

Fax your application to: 02-2100-4053

Inquiries: 02-2100-4043, 4057

By Email
Send your application to:

itwsupport@korea.kr

Processing Procedure

  1. STEP01 Prepare the Application

    Complete the application form and prepare supporting documents

  2. STEP02 Submit the Application

    In person, by mail, by fax or email

  3. STEP03 Fact-Finding and Deliberation

    Review and deliberation based on the submitted documents

  4. STEP04 Decision on Recognition

    Decided made within six months

  5. STEP05 Notification of Decision

    Formal notification of the decision to the applicant

For bereaved families, Step 3 and 4 are not applicable.

Processing Time

Standard Processing Period

Within 6 months

Extension ((Once, if necessary)

Up to 30 days

Maximum Processing Period

7 months

Request for Reconsideration

How to Request Reconsideration

If you disagree with a decision of the Victim Relief Deliberation Committee, you may request reconsideration within 30 days of receiving notice of the decision.
A decision on the request will be made within two months of the date of submission. This period may be extended once up to 30 days if necessary.

View Required Documents by Victim Category
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